For Caribbean based tour and charter companies, we don’t charge a monthly fee or setup fee. We process all credit card payments for you and wire the funds to your bank account in the Caribbean once or twice a month (or longer) for all bookings that have happened.
Once you use Junglebee, you will wonder how you lived without it.
Set up your tours & charters from our highly customizable dashboard within your Junglebee profile.
We will send you an agreement to sign and activate credit card processing for you (Our payment system for Caribbean companies is called JB PAY).
Simply send the details of the account that you would like to be paid into.
We wire funds via bank transfer directly to your account once or twice a month. Or less often if you would like (just let us know).
Reach out if you do not find the answer you are looking for below.
Once you’re set up, payouts arrive in your bank account on a 2 week rolling basis. Or you can opt to receive payouts once a month. We can also send funds less often if you wish.
You can issue either partial or full refunds. There are no fees to refund a charge, but the fees from the original charge are not returned which are 3%.
Disputed payments (Also known as chargebacks) incur a $15.00 fee. If the customer’s bank resolves the dispute in your favor, the fee is fully refunded.
Anguilla, St. Martin/Maarten, St. Barts, Antigua, Barbuda, St. Kitts and Nevis, Montserrat, Martinique, Guadeloupe, Dominica, St. Lucia, St. Vincent and the Grenadines, Grenada, Trinidad and Tobago, Barbados, Aruba, Bonaire, and Curacao, Cayman Islands, Dominican Republic, Puerto Rico, US and British Virgin Islands, Bermuda and Jamaica.
If your island is not in this list, please reach out as we most certainly do support it.